Privacy Policy

Last Updated: 25/02/2026

1. Introduction

Bouncy Tech Northants Ltd ("we", "our", "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or book our services, including bouncy castle hire and related event equipment.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Bouncy Tech Northants Ltd
1 Burmans Way, Cogenhoe, Northampton, England, NN7 1NZ
16774035

We are the data controller responsible for your personal data.

3. What Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

Full name
Email address
Telephone number
Home or event address
Booking details
Messages sent via contact forms
Payment information (processed securely via third-party payment providers)

Automatically Collected Information

IP address
Browser type and version
Pages visited
Date and time of visit
Cookies and usage data

4. How We Use Your Information

We use your personal data to:

Process and manage bookings
Deliver and collect hired equipment
Communicate regarding your enquiry or booking
Send booking confirmations and invoices
Improve our website and services
Comply with legal obligations
Prevent fraud and ensure safety

We will only use your data where we have a lawful basis to do so, including:

Contractual necessity (to fulfil your booking)
Legitimate interests (to improve our services)
Legal obligations
Your consent (for marketing communications, where applicable)

5. Marketing Communications

We may send occasional marketing emails about promotions or special offers if you have opted in to receive them.

You can unsubscribe at any time by:

Clicking the unsubscribe link in our emails
Contacting us directly

We will never sell or share your personal data with third parties for their marketing purposes.

6. Payment Information

Payments are processed securely through trusted third-party payment providers. We do not store full card details on our servers.

7. Data Sharing

We may share your data with:

Payment processing providers
Website hosting providers
IT and system administration services
Legal or regulatory authorities where required

All third parties are required to respect the security of your personal data and process it in accordance with the law.

8. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes we collected it for
Meet legal, accounting or reporting requirements

Booking records and invoices may be retained for up to 6 years for tax and legal purposes.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed in an unauthorised way.

10. Cookies

Our website may use cookies to:

Improve user experience
Analyse website traffic
Monitor website performance

You can control cookie settings through your browser preferences.

11. Your Data Protection Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to processing
Request restriction of processing
Request transfer of your data
Withdraw consent at any time

To exercise your rights, please contact us using the details above.

12. Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Website: https://www.ico.org.uk
Telephone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns first.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.